Overflow & Out of Hours Call Handling
Peaks
in demand cause endless operational headaches, and the ability to have
calls answered late makes you stand out from the crowd.
Your answer to managing demands on your capacity starts here:
Low cost, flexible solutions that will automatically be on hand when you need them to be:
- Seamless integration - your callers don't realise that calls have been diverted; by seamlessly integrating with your systems the same functionality can be provided as if they've called into your main switchboard
- Pay as you use - There's no large overheads or retainers to concern you; for a low monthly cost you can have flexibility built in, just pay when you use it
Calls are answered live in your company name, they are then either patched through, or details of the caller made available to you by email and/or SMS text message.
You are allocated a dedicated number which is for your company alone for the duration that you are a client.
Calls are answered 24hrs a day, 7 days a week, 365 days a year.